Xbox Live stopped worldwide on Monday afternoon. Due to a problem with the latest Xbox update, players could not access their favorite games. Microsoft has fixed this problem and told all users that the service will be back to normal soon.
Game services stopped shortly after 4:00 pm PT on Monday. More than 13,000 people worldwide have reported issues with Xbox Live on DownDetector (login, game access, Netflix loading issues, etc.). The problem was solved around 5:30 PM, but some users said that they had a slow problem.
I received a message that my Xbox One console can log in normally. Thank you for your report. I'm going to listen here.
— Xbox Support (@XboxSupport) 15 Oct 2019
Xbox support said earlier on Twitter Recognize the interruption issues related to "update" and already have a team to fix them.
I've seen reports that some people can't sign in with errors related to updates on their Xbox One console, and the proper team is working now! See here for details.
— Xbox Support (@XboxSupport) October 14, 2019
This problem seems to be caused by the latest Xbox update. Users will receive an error message "There is a problem with the update" even though the console has stopped working and has not yet downloaded the update.
@XboxSupport The Xbox locked up by default because of an update error on Xbox. According to the website, because the update is not available ?! How can this be? Embed Tweet
Chris Gibson (@ KrisGibson15) October 14, 2019
The Xbox Live status page said that core services are "limited" during power outages and users have trouble signing in, creating or managing and retrieving accounts.
"Our engineers and developers continue to work to resolve the issue where some members are having trouble signing in to Xbox Live," Microsoft said. "Thank you for watching and waiting."
Related: Most common Xbox One issues and solutions
Along with ongoing login issues, Fortnite was marked offline as part of the Season 2 launch event.
For more information about the power outage, I contacted Xbox, including the due date, and I will update this story when I contact you again.
It was a hard day for the main service. Early Monday morning, Snapchat crashed for about an hour and a half for thousands of people around the world.
Xbox Live has fixed several issues over the past few months, including one that crashed twice a week in August just before Labor Day.
This is breaking news and will be updated.
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