I was on a Ryanair flight from Bristol to Dublin that took off during Storm Amy last October. We did not land in Dublin after 2 o’clock. abortion trial The direction changed to Manchester and we sat there. 6 hour plane ride, nothing free Refreshments, before going to bed unconsciously discharged to Almost midnight.
We were told that Ryanair staff would organize taxis and hotels, but no crew got off the plane. The cage and the terminal were deserted.
I, along with other passengers, had to take a taxi to a hotel for the night. With no word from Ryanair and no available flights listed for the next day, I took two buses back to Bristol.
The abortion trip cost £900. However, Ryanair failed to provide a ticket refund and refused a £240 claim for hotel and transport costs. There seems to be It recorded that the plane had landed in Dublin.
RC, Bishop’s Tawton, Devon
Communication with Ryanair makes for surreal reading. The customer service representative first insisted that I submit a claim through the company’s online portal, but it did not show my flight as canceled or delayed.
Two weeks later, you are suddenly told that you have been rebooked on a Dublin flight that supposedly departed while you were still stuck on the diverted aircraft. They claimed you were not entitled to the cost because you were not allowed to board this ghost plane.
You have requested in vain to contact us to inform you of this alternative flight or to provide information on the number of passengers on this flight. Ryanair just doubled down and washed their hands of you.
Only when I questioned the airline did they decide that you had been given "bad advice.” They have now offered to refund the cost of the flight and cover hotel and transportation costs.
As for refreshments, which airlines are required to provide free of charge if the flight delay exceeds two hours, I was disgracefully informed that the bar was open. It was later admitted that this was a paid bar. Passengers will be able to get their money back through an online portal, they say, and we can all guess what the outcome will be.
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