{"id":28830,"date":"2026-09-05T07:33:55","date_gmt":"2026-09-05T07:33:55","guid":{"rendered":"https:\/\/umang.pk\/2026\/09\/05\/ai-%d8%b1%db%8c%d8%b3%d9%be%d8%b4%d9%86%d8%b3%d9%b9-%da%a9%db%8c%d8%b3%db%92-%da%a9%d8%a7%d9%85-%da%a9%d8%b1%d8%aa%db%92-%db%81%db%8c%da%ba-ai-%d9%b9%db%8c%d9%84%db%8c-%d9%81%d9%88%d9%86-%d8%a7%db%8c\/"},"modified":"2026-09-05T07:33:58","modified_gmt":"2026-09-05T07:33:58","slug":"ai-%d8%b1%db%8c%d8%b3%d9%be%d8%b4%d9%86%d8%b3%d9%b9-%da%a9%db%8c%d8%b3%db%92-%da%a9%d8%a7%d9%85-%da%a9%d8%b1%d8%aa%db%92-%db%81%db%8c%da%ba-ai-%d9%b9%db%8c%d9%84%db%8c-%d9%81%d9%88%d9%86-%d8%a7%db%8c","status":"publish","type":"post","link":"https:\/\/umang.pk\/en_us\/2026\/09\/05\/ai-%d8%b1%db%8c%d8%b3%d9%be%d8%b4%d9%86%d8%b3%d9%b9-%da%a9%db%8c%d8%b3%db%92-%da%a9%d8%a7%d9%85-%da%a9%d8%b1%d8%aa%db%92-%db%81%db%8c%da%ba-ai-%d9%b9%db%8c%d9%84%db%8c-%d9%81%d9%88%d9%86-%d8%a7%db%8c\/","title":{"rendered":"AI \u0631\u06cc\u0633\u067e\u0634\u0646\u0633\u0679 \u06a9\u06cc\u0633\u06d2 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class=\"language-js\">app.post(\"\/incoming-call\", (req, res) => {\n  const response = new VoiceResponse();\n\n  response.say(\"Hello. How can I help you today?\");\n\n  res.type(\"text\/xml\");\n  res.send(response.toString());\n});\n<\/code><\/pre>\n<p>\u0627\u0633 \u0645\u062b\u0627\u0644 \u0645\u06cc\u06ba \u0627\u0628\u06be\u06cc \u062a\u06a9 AI \u0634\u0627\u0645\u0644 \u0646\u06c1\u06cc\u06ba \u06c1\u06d2\u06d4 \u06cc\u06c1 \u0635\u0631\u0641 \u067e\u06c1\u0644\u06cc \u062a\u0639\u0645\u06cc\u0631\u0627\u062a\u06cc \u062d\u062f \u06a9\u0648 \u0638\u0627\u06c1\u0631 \u06a9\u0631\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u0679\u06cc\u0644\u06cc \u0641\u0648\u0646 \u0646\u06cc\u0679 \u0648\u0631\u06a9 \u06a9\u0627\u0644 \u06c1\u06cc\u0646\u0688\u0644 \u06a9\u0631\u062a\u0627 \u06c1\u06d2\u06d4 \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u0648\u0627\u0642\u0639\u0627\u062a \u06a9\u0648 \u0633\u0646\u062a\u06cc \u06c1\u06d2 \u0627\u0648\u0631 \u0641\u06cc\u0635\u0644\u06c1 \u06a9\u0631\u062a\u06cc \u06c1\u06d2 \u06a9\u06c1 \u0622\u06af\u06d2 \u06a9\u06cc\u0627 \u06c1\u0648\u062a\u0627 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\u0645\u0634\u0627\u0648\u0631\u062a \u06a9\u06d2 \u0644\u06cc\u06d2 \u0645\u0644\u0627\u0642\u0627\u062a \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u062a\u0627 \u06c1\u0648\u06ba\u06d4&#8221;<\/p>\n<\/blockquote>\n<blockquote>\n<p>&quot;\u06a9\u06cc\u0627 \u06c1\u0645 \u0645\u0644\u0627\u0642\u0627\u062a \u06a9\u0648 \u0627\u06af\u0644\u06d2 \u06c1\u0641\u062a\u06d2 \u062a\u06a9 \u0645\u0644\u062a\u0648\u06cc \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba\u061f&#8221;<\/p>\n<\/blockquote>\n<blockquote>\n<p>&quot;\u0622\u067e \u06a9\u0627 \u0622\u0641\u0633 \u06a9\u06c1\u0627\u06ba \u06c1\u06d2\u061f&#8221;<\/p>\n<\/blockquote>\n<p>\u0633\u0633\u0679\u0645 \u06a9\u0648 \u06cc\u06c1 \u062a\u0633\u0644\u06cc\u0645 \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u06cc\u06d2 \u06a9\u06c1 \u0627\u0646 \u062f\u0631\u062e\u0648\u0627\u0633\u062a\u0648\u06ba \u06a9\u06d2 \u0644\u06cc\u06d2 \u0645\u062e\u062a\u0644\u0641 \u0648\u0631\u06a9 \u0641\u0644\u0648 \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u06d2\u06d4<\/p>\n<p>\u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646\u0632 \u0633\u0679\u0631\u06a9\u0686\u0631\u0688 \u0688\u06cc\u0679\u0627 \u06a9\u06d2 \u0628\u0637\u0648\u0631 \u067e\u062a\u06c1 \u0644\u06af\u0627\u0626\u06d2 \u06af\u0626\u06d2 \u0627\u0631\u0627\u062f\u06d2 \u06a9\u06cc \u0646\u0645\u0627\u0626\u0646\u062f\u06af\u06cc \u06a9\u0631 \u0633\u06a9\u062a\u06cc \u06c1\u06cc\u06ba\u06d4<\/p>\n<pre><code class=\"language-json\">{\n  \"intent\": \"reschedule_appointment\",\n  \"entities\": {\n    \"current_day\": \"Friday\",\n    \"requested_day\": \"Monday\",\n    \"time_preference\": \"afternoon\"\n  }\n}\n<\/code><\/pre>\n<p>\u0632\u0628\u0627\u0646 \u06a9\u0627 \u0645\u0627\u0688\u0644 \u0627\u0633 \u0688\u06be\u0627\u0646\u0686\u06d2 \u06a9\u0648 \u062a\u06cc\u0627\u0631 \u06a9\u0631 \u0633\u06a9\u062a\u0627 \u06c1\u06d2\u060c \u06cc\u0627 \u06a9\u0648\u0626\u06cc \u0627\u06cc\u067e\u0644\u06cc \u06a9\u06cc\u0634\u0646 \u0627\u0633\u06d2 \u06a9\u0633\u06cc \u0627\u0648\u0631 \u062f\u0631\u062c\u06c1 \u0628\u0646\u062f\u06cc \u06a9\u06cc \u067e\u0631\u062a \u06a9\u06d2 \u0630\u0631\u06cc\u0639\u06d2 \u0627\u062e\u0630 \u06a9\u0631 \u0633\u06a9\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u0627\u06cc\u06a9 \u0627\u06c1\u0645 \u0622\u0631\u06a9\u06cc\u0679\u06cc\u06a9\u0686\u0631\u0644 \u0646\u0642\u0637\u06c1 \u06cc\u06c1 \u06c1\u06d2 \u06a9\u06c1 \u0627\u06cc\u067e\u0644\u06cc \u06a9\u06cc\u0634\u0646\u0632 \u0642\u062f\u0631\u062a\u06cc \u0632\u0628\u0627\u0646 \u06a9\u0648 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u06cc\u06ba \u062a\u0631\u062c\u0645\u06c1 \u06a9\u0631\u062a\u06cc \u06c1\u06cc\u06ba \u062c\u0633 \u067e\u0631 \u0628\u06c1\u0627\u0648 \u0648\u0627\u0644\u06d2 \u0646\u0638\u0627\u0645 \u0639\u0645\u0644 \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4<\/p>\n<p>\u0645\u0627\u0688\u0644 \u0633\u0645\u062c\u06be \u0633\u06a9\u062a\u0627 \u06c1\u06d2 \u06a9\u06c1 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0627 \u0627\u067e\u0648\u0627\u0626\u0646\u0679\u0645\u0646\u0679 \u06a9\u0648 \u0631\u06cc \u0634\u06cc\u0688\u0648\u0644 \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u062a\u0627 \u06c1\u06d2\u060c \u0644\u06cc\u06a9\u0646 \u0627\u0633\u06d2 \u0628\u0631\u0627\u06c1 \u0631\u0627\u0633\u062a \u06a9\u06cc\u0644\u0646\u0688\u0631 \u0645\u06cc\u06ba \u0635\u0631\u0641 \u0627\u0633 \u0644\u06cc\u06d2 \u062a\u0631\u0645\u06cc\u0645 \u0646\u06c1\u06cc\u06ba \u06a9\u0631\u0646\u06cc \u0686\u0627\u06c1\u06cc\u06d2 \u06a9\u06cc\u0648\u0646\u06a9\u06c1 \u0627\u0633 \u0646\u06d2 \u0648\u06c1 \u062a\u0634\u0631\u06cc\u062d \u067e\u06cc\u062f\u0627 \u06a9\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u062f\u0631\u062e\u0648\u0627\u0633\u062a \u06a9\u0648 \u06a9\u0646\u0679\u0631\u0648\u0644 \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u06cc\u06d2 \u06a9\u06c1 \u0622\u06af\u06d2 \u06a9\u06cc\u0627 \u06c1\u0648\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<h2 id=\"heading-the-conversation-runs-as-a-loop\">\u0628\u0627\u062a \u0686\u06cc\u062a \u0627\u06cc\u06a9 \u0644\u0648\u067e \u0645\u06cc\u06ba \u0622\u06af\u06d2 \u0628\u0691\u06be\u062a\u06cc \u06c1\u06d2\u06d4<\/h2>\n<p>AI \u0641\u0648\u0646 \u0627\u06cc\u062c\u0646\u0679 \u0639\u0627\u0645 \u0637\u0648\u0631 \u067e\u0631 \u0627\u06cc\u06a9 \u062f\u0631\u062e\u0648\u0627\u0633\u062a \u0645\u06cc\u06ba \u067e\u0648\u0631\u06cc \u06af\u0641\u062a\u06af\u0648 \u06a9\u0648 \u0646\u06c1\u06cc\u06ba \u0633\u0646\u0628\u06be\u0627\u0644\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4<\/p>\n<p>\u0627\u0633 \u06a9\u06d2 \u0628\u062c\u0627\u0626\u06d2\u060c \u06cc\u06c1 \u0627\u06cc\u06a9 \u0644\u0648\u067e \u06a9\u06d2 \u0637\u0648\u0631 \u067e\u0631 \u06a9\u0627\u0645 \u06a9\u0631\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0627 \u06a9\u06c1\u062a\u0627 \u06c1\u06d2: \u062a\u0642\u0631\u06cc\u0631 \u06a9\u06cc \u067e\u06c1\u0686\u0627\u0646 \u0622\u0688\u06cc\u0648 \u06a9\u0648 \u0645\u062a\u0646 \u0645\u06cc\u06ba \u0628\u062f\u0644 \u062f\u06cc\u062a\u06cc \u06c1\u06d2\u06d4 \u0627\u06cc\u067e\u0644\u06cc \u06a9\u06cc\u0634\u0646 \u0645\u062a\u0646 \u0627\u0648\u0631 \u0645\u062a\u0639\u0644\u0642\u06c1 \u0633\u06cc\u0627\u0642 \u0648 \u0633\u0628\u0627\u0642 AI \u0633\u0633\u0679\u0645 \u06a9\u0648 \u0628\u06be\u06cc\u062c\u062a\u06cc \u06c1\u06d2\u06d4 AI \u0641\u06cc\u0635\u0644\u06c1 \u06a9\u0631\u062a\u0627 \u06c1\u06d2 \u06a9\u06c1 \u06a9\u06cc\u0627 \u06a9\u06c1\u0646\u0627 \u06c1\u06d2 \u06cc\u0627 \u06a9\u06cc\u0627 \u06a9\u0631\u0646\u0627 \u06c1\u06d2\u06d4 \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u0622\u0688\u06cc\u0648 \u0628\u0646\u0627\u062a\u06cc \u06c1\u06d2 \u0627\u0648\u0631 \u0627\u0633\u06d2 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u06d2 \u06a9\u0648 \u0648\u0627\u067e\u0633 \u0628\u06be\u06cc\u062c\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0627 \u067e\u06be\u0631 \u0628\u0648\u0644\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u06cc\u06c1\u0627\u06ba \u0627\u06cc\u06a9 \u0622\u0633\u0627\u0646 \u0648\u0631\u0698\u0646 \u06c1\u06d2:<\/p>\n<pre><code class=\"language-js\">while (callIsActive) {\n  const audio = await receiveAudio();\n\n  const text = await speechToText(audio);\n\n  const result = await processConversation({\n    text,\n    context: conversationContext\n  });\n\n  conversationContext = result.updatedContext;\n\n  const audioResponse = await textToSpeech(result.response);\n\n  await sendAudio(audioResponse);\n}\n<\/code><\/pre>\n<p>\u06cc\u06c1 \u062a\u0635\u0648\u0631\u0627\u062a\u06cc \u06a9\u0648\u0688 \u06c1\u06d2\u060c \u0641\u0648\u0646 \u06a9\u0627 \u0645\u06a9\u0645\u0644 \u0646\u0641\u0627\u0630 \u0646\u06c1\u06cc\u06ba\u06d4 \u0627\u06cc\u06a9 \u062d\u0642\u06cc\u0642\u06cc \u062f\u0646\u06cc\u0627 \u06a9\u06d2 \u0646\u0638\u0627\u0645 \u06a9\u0648 \u0633\u0679\u0631\u06cc\u0645\u0646\u06af \u0622\u0688\u06cc\u0648\u060c \u0631\u06a9\u0627\u0648\u0679\u06cc\u06ba\u060c \u0679\u0627\u0626\u0645 \u0622\u0624\u0679\u060c \u063a\u0644\u0637\u06cc\u0627\u06ba\u060c \u062a\u0648\u062b\u06cc\u0642\u060c \u0627\u0648\u0631 \u0641\u0631\u0627\u06c1\u0645 \u06a9\u0646\u0646\u062f\u06c1 \u06a9\u06d2 \u0645\u062e\u0635\u0648\u0635 \u067e\u0631\u0648\u0679\u0648\u06a9\u0648\u0644 \u06a9\u0648 \u06c1\u06cc\u0646\u0688\u0644 \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u06cc\u06d2\u06d4<\/p>\n<p>\u0633\u06cc\u0627\u0642 \u0648 \u0633\u0628\u0627\u0642 \u0628\u06be\u06cc \u0627\u06c1\u0645 \u06c1\u06d2\u06d4<\/p>\n<p>\u0627\u06af\u0631 \u0641\u0648\u0646 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0627 \u06a9\u06c1\u06d2:<\/p>\n<blockquote>\n<p>&quot;\u0645\u06cc\u06ba \u0631\u06cc\u0632\u0631\u0648\u06cc\u0634\u0646 \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u062a\u0627 \u06c1\u0648\u06ba\u06d4&#8221;<\/p>\n<\/blockquote>\n<p>\u0633\u0633\u0679\u0645 \u0633\u0648\u0627\u0644\u0627\u062a \u067e\u0648\u0686\u06be \u0633\u06a9\u062a\u0627 \u06c1\u06d2 \u062c\u06cc\u0633\u06d2:<\/p>\n<blockquote>\n<p>&quot;\u0622\u067e \u06a9\u0648 \u06a9\u0633 \u0642\u0633\u0645 \u06a9\u06d2 \u0639\u0632\u0645 \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u06d2\u061f&#8221;<\/p>\n<\/blockquote>\n<p>\u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0627 \u067e\u06be\u0631 \u06a9\u06c1\u062a\u0627 \u06c1\u06d2:<\/p>\n<blockquote>\n<p>&quot;\u06cc\u06c1 \u0627\u06cc\u06a9 \u0627\u0628\u062a\u062f\u0627\u0626\u06cc \u0645\u0634\u0627\u0648\u0631\u062a \u06c1\u06d2\u06d4&#8221;<\/p>\n<\/blockquote>\n<p>\u062f\u0648\u0633\u0631\u0627 \u0628\u06cc\u0627\u0646 \u0645\u0639\u0646\u06cc \u062e\u06cc\u0632 \u06c1\u06d2 \u06a9\u06cc\u0648\u0646\u06a9\u06c1 \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u067e\u0686\u06be\u0644\u06d2 \u062a\u0628\u0627\u062f\u0644\u06d2 \u06a9\u0648 \u06cc\u0627\u062f \u0631\u06a9\u06be\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u0628\u0627\u062a \u0686\u06cc\u062a \u06a9\u06cc \u062d\u06cc\u062b\u06cc\u062a \u0645\u06cc\u06ba \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0634\u0627\u0645\u0644 \u06c1\u0648\u0633\u06a9\u062a\u06cc \u06c1\u06cc\u06ba \u062c\u06cc\u0633\u06d2:<\/p>\n<pre><code class=\"language-json\">{\n  \"intent\": \"book_appointment\",\n  \"appointment_type\": \"initial_consultation\",\n  \"customer_name\": \"Jane Smith\",\n  \"preferred_date\": null\n}\n<\/code><\/pre>\n<p>\u0628\u0627\u062a \u0686\u06cc\u062a \u06a9\u06d2 \u0622\u06af\u06d2 \u0628\u0691\u06be\u0646\u06d2 \u067e\u0631 \u0633\u0633\u0679\u0645 \u0627\u0633 \u062d\u06cc\u062b\u06cc\u062a \u06a9\u0648 \u0634\u0627\u0645\u0644 \u06a9\u0631 \u0633\u06a9\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<h2 id=\"heading-the-ai-calls-business-systems\">AI \u06a9\u0627\u0631\u0648\u0628\u0627\u0631\u06cc \u0646\u0638\u0627\u0645 \u06a9\u0648 \u06a9\u06c1\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4<\/h2>\n<p>\u06cc\u06c1 \u0648\u06c1 \u062c\u06af\u06c1 \u06c1\u06d2 \u062c\u06c1\u0627\u06ba AI \u0631\u06cc\u0633\u067e\u0634\u0646\u0633\u0679 \u0648\u0627\u0626\u0633 \u0686\u06cc\u0679 \u0628\u0648\u0679\u0633 \u0633\u06d2 \u0632\u06cc\u0627\u062f\u06c1 \u0628\u0646 \u062c\u0627\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4<\/p>\n<p>\u06c1\u0645 \u06a9\u06c1\u062a\u06d2 \u06c1\u06cc\u06ba \u06a9\u06c1 \u0627\u06cc\u06a9 \u06a9\u0627\u0644\u0631 \u067e\u0648\u0686\u06be\u062a\u0627 \u06c1\u06d2:<\/p>\n<blockquote>\n<p>&quot;\u06a9\u06cc\u0627 \u06a9\u0644 \u062f\u0648\u067e\u06c1\u0631 \u06a9\u0648 \u06a9\u0686\u06be \u062f\u0633\u062a\u06cc\u0627\u0628 \u06c1\u06d2\u061f&#8221;<\/p>\n<\/blockquote>\n<p>AI \u0635\u0631\u0641 \u0628\u0627\u062a \u0686\u06cc\u062a \u06a9\u06d2 \u0630\u0631\u06cc\u0639\u06d2 \u0642\u0627\u0628\u0644 \u0627\u0639\u062a\u0645\u0627\u062f \u0637\u0631\u06cc\u0642\u06d2 \u0633\u06d2 \u0627\u0633 \u06a9\u0627 \u062c\u0648\u0627\u0628 \u0646\u06c1\u06cc\u06ba \u062f\u06d2 \u0633\u06a9\u062a\u0627\u06d4 \u0622\u067e \u06a9\u0648 \u0627\u067e\u0646\u06d2 \u06a9\u06cc\u0644\u0646\u0688\u0631 \u06cc\u0627 \u0634\u06cc\u0688\u0648\u0644\u0646\u06af \u0633\u0633\u0679\u0645 \u0645\u06cc\u06ba \u062a\u0627\u0632\u06c1 \u062a\u0631\u06cc\u0646 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u0648\u06af\u06cc\u06d4<\/p>\n<p>\u06cc\u06c1 \u0648\u06c1 \u062c\u06af\u06c1 \u06c1\u06d2 \u062c\u06c1\u0627\u06ba \u0641\u0646\u06a9\u0634\u0646 \u06a9\u0627\u0644\u0632\u060c \u062c\u0633\u06d2 \u0679\u0648\u0644 \u06a9\u0627\u0644\u0632 \u0628\u06be\u06cc \u06a9\u06c1\u0627 \u062c\u0627\u062a\u0627 \u06c1\u06d2\u060c \u06a9\u0627\u0631\u0622\u0645\u062f \u06c1\u0648 \u062c\u0627\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646\u0632 AI \u06a9\u06cc \u0635\u0644\u0627\u062d\u06cc\u062a\u0648\u06ba \u06a9\u06d2 \u0627\u06cc\u06a9 \u0645\u062d\u062f\u0648\u062f \u0633\u06cc\u0679 \u06a9\u0648 \u0638\u0627\u06c1\u0631 \u06a9\u0631 \u0633\u06a9\u062a\u06cc \u06c1\u06cc\u06ba\u06d4<\/p>\n<pre><code class=\"language-js\">const tools = [\n  {\n    name: \"check_calendar\",\n    description: \"Find available appointment slots\",\n    parameters: {\n      date: \"string\",\n      appointmentType: \"string\"\n    }\n  },\n  {\n    name: \"book_appointment\",\n    description: \"Book an available appointment\",\n    parameters: {\n      slotId: \"string\",\n      customerId: \"string\"\n    }\n  }\n];\n<\/code><\/pre>\n<p>\u0645\u0627\u0688\u0644 \u0622\u067e \u06a9\u0648 \u06cc\u06c1 \u0641\u06cc\u0635\u0644\u06c1 \u06a9\u0631\u0646\u06d2 \u0645\u06cc\u06ba \u0645\u062f\u062f \u06a9\u0631 \u0633\u06a9\u062a\u0627 \u06c1\u06d2 \u06a9\u06c1 \u0622\u067e \u06a9\u0648 \u06a9\u0633 \u0686\u06cc\u0632 \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u06d2\u06d4 <code>check_calendar<\/code>.<\/p>\n<p>\u0627\u0633 \u06a9\u06d2 \u0628\u0639\u062f \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u062f\u0631\u062c \u0630\u06cc\u0644 \u0627\u0641\u0639\u0627\u0644 \u06a9\u0648 \u0627\u0646\u062c\u0627\u0645 \u062f\u06cc\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<pre><code class=\"language-js\">const slots = await checkCalendar({\n  date: \"2026-08-21\",\n  appointmentType: \"consultation\"\n});\n<\/code><\/pre>\n<p>\u0646\u062a\u0627\u0626\u062c \u0628\u0627\u062a \u0686\u06cc\u062a \u06a9\u06d2 \u0633\u06cc\u0627\u0642 \u0648 \u0633\u0628\u0627\u0642 \u0645\u06cc\u06ba \u0648\u0627\u067e\u0633 \u0622 \u062c\u0627\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4<\/p>\n<pre><code class=\"language-json\">{\n  \"available_slots\": [\n    \"2026-08-21T14:00:00\",\n    \"2026-08-21T15:30:00\"\n  ]\n}\n<\/code><\/pre>\n<p>\u067e\u06be\u0631 AI \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0648\u06ba \u06a9\u0648 \u0628\u062a\u0627 \u0633\u06a9\u062a\u0627 \u06c1\u06d2 \u06a9\u06c1 \u06a9\u0648\u0646 \u0633\u06d2 \u0627\u062e\u062a\u06cc\u0627\u0631\u0627\u062a \u062f\u0633\u062a\u06cc\u0627\u0628 \u06c1\u06cc\u06ba\u06d4<\/p>\n<p>\u0627\u06cc\u06a9 \u0627\u06c1\u0645 \u062a\u0639\u0645\u06cc\u0631\u0627\u062a\u06cc \u062d\u062f \u06cc\u06c1 \u06c1\u06d2 \u06a9\u06c1 AI \u0627\u0633 \u0628\u0627\u062a \u06a9\u0627 \u062a\u0639\u06cc\u0646 \u06a9\u0631\u062a\u0627 \u06c1\u06d2 \u06a9\u06c1 \u06a9\u0646 \u06a9\u0627\u0645\u0648\u06ba \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u06d2 \u0627\u0648\u0631 \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u06a9\u0648\u0688 \u06a9\u0646\u0679\u0631\u0648\u0644 \u06a9\u0631\u062a\u0627 \u06c1\u06d2 \u06a9\u06c1 \u0627\u0646 \u06a9\u0627\u0645\u0648\u06ba \u06a9\u0648 \u06a9\u06cc\u0633\u06d2 \u0627\u0646\u062c\u0627\u0645 \u062f\u06cc\u0627 \u062c\u0627\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u06cc\u06c1 \u0688\u0648\u06cc\u0644\u067e\u0631\u0632 \u06a9\u0648 \u0627\u062c\u0627\u0632\u062a\u06cc\u06ba \u0644\u0627\u06af\u0648 \u06a9\u0631\u0646\u06d2\u060c \u0627\u0646 \u067e\u0679 \u06a9\u06cc \u062a\u0648\u062b\u06cc\u0642 \u06a9\u0631\u0646\u06d2\u060c \u063a\u0644\u0637\u06cc\u0648\u06ba \u06a9\u0648 \u0633\u0646\u0628\u06be\u0627\u0644\u0646\u06d2 \u0627\u0648\u0631 \u06a9\u0627\u0631\u0648\u0628\u0627\u0631\u06cc \u0646\u0638\u0627\u0645 \u062a\u06a9 \u0631\u0633\u0627\u0626\u06cc \u06a9\u0648 \u06a9\u0646\u0679\u0631\u0648\u0644 \u06a9\u0631\u0646\u06d2 \u06a9\u06cc \u0627\u062c\u0627\u0632\u062a \u062f\u06cc\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<h2 id=\"heading-booking-an-appointment\">\u0645\u0644\u0627\u0642\u0627\u062a \u06a9\u0627 \u0648\u0642\u062a \u0628\u06a9 \u06a9\u0631\u0648<\/h2>\n<p>\u0627\u0628 \u0622\u062e\u0631\u06cc \u0645\u0631\u062d\u0644\u06d2 \u067e\u0631 \u063a\u0648\u0631 \u06a9\u0631\u06cc\u06ba\u06d4<\/p>\n<p>\u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0627 \u062f\u0633\u062a\u06cc\u0627\u0628 \u0627\u0648\u0642\u0627\u062a \u0645\u06cc\u06ba \u0633\u06d2 \u0627\u06cc\u06a9 \u06a9\u0627 \u0627\u0646\u062a\u062e\u0627\u0628 \u06a9\u0631\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>AI \u0622\u067e \u0633\u06d2 \u0645\u0644\u0627\u0642\u0627\u062a \u06a9\u0627 \u0648\u0642\u062a \u0628\u06a9 \u06a9\u0631\u0646\u06d2 \u06a9\u06d2 \u0644\u06cc\u06d2 \u06a9\u06c1\u06c1 \u0633\u06a9\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<pre><code class=\"language-json\">{\n  \"tool\": \"book_appointment\",\n  \"arguments\": {\n    \"slotId\": \"slot_123\",\n    \"customerId\": \"customer_456\"\n  }\n}\n<\/code><\/pre>\n<p>\u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u06a9\u06cc\u0644\u0646\u0688\u0631 \u0633\u0633\u0679\u0645 \u06a9\u0648 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0633\u06d2 \u067e\u06c1\u0644\u06d2 \u0627\u0633 \u0642\u062f\u0631 \u06a9\u06cc \u062a\u0648\u062b\u06cc\u0642 \u06a9\u0631\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u0645\u062b\u0627\u0644 \u06a9\u06d2 \u0637\u0648\u0631 \u067e\u0631:<\/p>\n<pre><code class=\"language-js\">async function bookAppointment(slotId, customerId) {\n  const slot = await getAvailableSlot(slotId);\n\n  if (!slot || slot.booked) {\n    throw new Error(\"Appointment slot is no longer available\");\n  }\n\n  return calendar.createEvent({\n    customerId,\n    start: slot.start,\n    end: slot.end\n  });\n}\n<\/code><\/pre>\n<p>\u0627\u0633 \u06a9\u06d2 \u0628\u0639\u062f \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u0627\u0635\u0644 \u0646\u062a\u0627\u0626\u062c \u06a9\u0648 AI \u06a9\u0648 \u0648\u0627\u067e\u0633 \u06a9\u0631 \u062f\u06cc\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u06cc\u06c1 \u0641\u0631\u0642 \u0627\u06c1\u0645 \u06c1\u06d2\u06d4<\/p>\n<p>AI \u06a9\u0648 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0648\u06ba \u06a9\u0648 \u06cc\u06c1 \u0646\u06c1\u06cc\u06ba \u0628\u062a\u0627\u0646\u0627 \u0686\u0627\u06c1\u06cc\u06d2 \u06a9\u06c1 \u0645\u0644\u0627\u0642\u0627\u062a \u06a9\u0627 \u0648\u0642\u062a \u0635\u0631\u0641 \u0627\u0633 \u0644\u06cc\u06d2 \u0628\u06a9 \u06a9\u06cc\u0627 \u06af\u06cc\u0627 \u06c1\u06d2 \u06a9\u06c1 \u0627\u0646\u06c1\u0648\u06ba \u0646\u06d2 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u0641\u06cc\u0635\u0644\u06c1 \u06a9\u06cc\u0627 \u06c1\u06d2\u06d4 <code>book_appointment<\/code>.<\/p>\n<p>\u06a9\u06cc\u0644\u0646\u0688\u0631 \u0633\u0633\u0679\u0645 \u06a9\u0648 \u0627\u0633 \u0628\u0627\u062a \u06a9\u06cc \u062a\u0635\u062f\u06cc\u0642 \u06a9\u0631\u0646\u06cc \u0686\u0627\u06c1\u06cc\u06d2 \u06a9\u06c1 \u0622\u067e\u0631\u06cc\u0634\u0646 \u06a9\u0627\u0645\u06cc\u0627\u0628 \u062a\u06be\u0627\u06d4<\/p>\n<p>\u06a9\u06cc\u0644\u0646\u0688\u0631 API \u0639\u0627\u0645 \u0637\u0648\u0631 \u067e\u0631 \u0627\u06cc\u0648\u0646\u0679 \u06a9\u06cc \u062a\u062e\u0644\u06cc\u0642 \u06a9\u06cc \u06a9\u0627\u0631\u0631\u0648\u0627\u0626\u06cc\u0648\u06ba \u06a9\u0648 \u0628\u06d2 \u0646\u0642\u0627\u0628 \u06a9\u0631\u062a\u0627 \u06c1\u06d2\u06d4 \u0645\u062b\u0627\u0644 \u06a9\u06d2 \u0637\u0648\u0631 \u067e\u0631\u060c \u06af\u0648\u06af\u0644 \u06a9\u06cc\u0644\u0646\u0688\u0631 \u067e\u06cc\u0634 \u06a9\u0631\u062a\u0627 \u06c1\u06d2: <code>events.insert<\/code> \u0627\u06cc\u0648\u0646\u0679 \u06a9\u06cc\u0633\u06d2 \u0628\u0646\u0627\u06cc\u0627 \u062c\u0627\u0626\u06d2\u06d4<\/p>\n<p>\u06a9\u0627\u0645\u06cc\u0627\u0628 \u062c\u0648\u0627\u0628 \u0645\u0644\u0646\u06d2 \u06a9\u06d2 \u0628\u0639\u062f \u06c1\u06cc \u0628\u0627\u062a \u0686\u06cc\u062a \u06a9\u06cc \u067e\u0631\u062a \u06a9\u0648 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u06d2 \u06a9\u0648 \u0645\u0637\u0644\u0639 \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u06cc\u06d2 \u06a9\u06c1 \u0645\u0644\u0627\u0642\u0627\u062a \u06a9\u06cc \u062a\u0635\u062f\u06cc\u0642 \u06c1\u0648 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\u0627\u0648\u0631 \u062a\u0631\u062c\u06cc\u062d\u06cc \u0641\u0627\u0644\u0648 \u0627\u067e \u0648\u0642\u062a \u0641\u0631\u0627\u06c1\u0645 \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4<\/p>\n<p>\u0628\u0627\u062a \u0686\u06cc\u062a \u0622\u06c1\u0633\u062a\u06c1 \u0622\u06c1\u0633\u062a\u06c1 \u0633\u0627\u062e\u062a\u06cc \u0644\u06cc\u0688 \u0627\u0634\u06cc\u0627\u0621 \u06a9\u0648 \u0622\u0628\u0627\u062f \u06a9\u0631 \u0633\u06a9\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<pre><code class=\"language-json\">{\n  \"name\": \"Jane Smith\",\n  \"email\": \"jane@example.com\",\n  \"company\": \"Example Corp\",\n  \"interest\": \"enterprise consultation\",\n  \"appointment_booked\": true\n}\n<\/code><\/pre>\n<p>\u062f\u0631\u062e\u0648\u0627\u0633\u062a \u067e\u06be\u0631 \u06cc\u06c1 \u0645\u0639\u0644\u0648\u0645\u0627\u062a CRM \u06a9\u0648 \u0628\u06be\u06cc\u062c \u0633\u06a9\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u06cc\u06c1 \u0628\u0627\u062a \u0686\u06cc\u062a \u06a9\u06d2 \u0688\u06cc\u0679\u0627 \u0627\u0648\u0631 \u06a9\u0627\u0631\u0648\u0628\u0627\u0631\u06cc \u0688\u06cc\u0679\u0627 \u06a9\u06d2 \u062f\u0631\u0645\u06cc\u0627\u0646 \u0627\u06cc\u06a9 \u0627\u06c1\u0645 \u0641\u0631\u0642 \u067e\u06cc\u062f\u0627 \u06a9\u0631\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u0646\u0642\u0644 \u0627\u0633 \u0628\u0627\u062a \u06a9\u06cc \u0646\u0645\u0627\u0626\u0646\u062f\u06af\u06cc \u06a9\u0631\u062a\u06cc \u06c1\u06d2 \u06a9\u06c1 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u06d2 \u0646\u06d2 \u06a9\u06cc\u0627 \u06a9\u06c1\u0627\u06d4<\/p>\n<p>CRM \u0631\u06cc\u06a9\u0627\u0631\u0688 \u0627\u0633 \u0633\u0627\u062e\u062a\u06cc \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u06a9\u06cc \u0646\u0645\u0627\u0626\u0646\u062f\u06af\u06cc \u06a9\u0631\u062a\u06d2 \u06c1\u06cc\u06ba \u062c\u0633 \u06a9\u06cc \u0622\u067e \u06a9\u06d2 \u06a9\u0627\u0631\u0648\u0628\u0627\u0631 \u06a9\u0648 \u06a9\u0627\u0631\u0631\u0648\u0627\u0626\u06cc \u06a9\u0631\u0646\u06d2 \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u06d2\u06d4<\/p>\n<p>\u0622\u067e \u06a9\u06d2 CRM \u0645\u06cc\u06ba \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u06d2 \u06a9\u06d2 \u0631\u0627\u0628\u0637\u06d2 \u06a9\u06cc \u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0627\u0646\u06a9\u0648\u0627\u0626\u0631\u06cc \u06a9\u06cc \u0642\u0633\u0645\u060c \u0627\u06c1\u0644\u06cc\u062a \u06a9\u0627 \u0688\u06cc\u0679\u0627\u060c \u0645\u0644\u0627\u0642\u0627\u062a \u06a9\u06cc \u062a\u0641\u0635\u06cc\u0644\u0627\u062a\u060c \u0627\u0648\u0631 \u0641\u0627\u0644\u0648 \u0627\u067e \u06a9\u06cc \u062d\u06cc\u062b\u06cc\u062a \u0634\u0627\u0645\u0644 \u06c1\u0648 \u0633\u06a9\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u0642\u0637\u0639\u06cc \u0641\u06cc\u0644\u0688\u0632 \u06a9\u0627 \u0627\u0646\u062d\u0635\u0627\u0631 \u0622\u067e \u06a9\u06cc \u06a9\u0645\u067e\u0646\u06cc \u06a9\u06d2 CRM \u0627\u0648\u0631 \u0641\u0631\u0648\u062e\u062a \u06a9\u06d2 \u0639\u0645\u0644 \u067e\u0631 \u06c1\u0648\u06af\u0627\u06d4<\/p>\n<h2 id=\"heading-knowing-when-to-involve-a-human\">\u06cc\u06c1 \u062c\u0627\u0646\u0646\u0627 \u06a9\u06c1 \u0627\u0646\u0633\u0627\u0646\u0648\u06ba \u06a9\u0648 \u06a9\u0628 \u0634\u0627\u0645\u0644 \u06a9\u0631\u0646\u0627 \u06c1\u06d2\u06d4<\/h2>\n<p>\u062a\u0645\u0627\u0645 \u0628\u0627\u062a \u0686\u06cc\u062a \u06a9\u0648 AI \u0633\u0633\u0679\u0645 \u0645\u06cc\u06ba \u0646\u06c1\u06cc\u06ba \u0631\u06c1\u0646\u0627 \u0686\u0627\u06c1\u06cc\u06d2\u06d4<\/p>\n<p>\u067e\u06cc\u062f\u0627\u0648\u0627\u0631\u06cc \u0646\u0638\u0627\u0645 \u0645\u06cc\u06ba \u0627\u0636\u0627\u0641\u06c1 \u06a9\u06d2 \u0642\u0648\u0627\u0646\u06cc\u0646 \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u0648\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<p>\u0627\u0636\u0627\u0641\u06c1 \u0627\u0633 \u0648\u0642\u062a \u06c1\u0648 \u0633\u06a9\u062a\u0627 \u06c1\u06d2 \u062c\u0628 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u0627 \u06a9\u0633\u06cc \u0627\u0646\u0633\u0627\u0646 \u0633\u06d2 \u062f\u0631\u062e\u0648\u0627\u0633\u062a \u06a9\u0631\u062a\u0627 \u06c1\u06d2\u060c \u062c\u0628 \u062f\u0631\u062e\u0648\u0627\u0633\u062a \u06a9\u0633\u06cc \u0627\u06cc\u062c\u0646\u0679 \u06a9\u06d2 \u0630\u0631\u06cc\u0639\u06c1 \u062a\u0639\u0627\u0648\u0646 \u06cc\u0627\u0641\u062a\u06c1 \u0648\u0631\u06a9 \u0641\u0644\u0648 \u0633\u06d2 \u0628\u0627\u06c1\u0631 \u06c1\u0648\u062a\u06cc \u06c1\u06d2\u060c \u06cc\u0627 \u062c\u0628 \u06a9\u0627\u0631\u0648\u0628\u0627\u0631 \u06cc\u06c1 \u0637\u06d2 \u06a9\u0631\u062a\u0627 \u06c1\u06d2 \u06a9\u06c1 \u0627\u06cc\u06a9 \u0645\u062e\u0635\u0648\u0635 \u0642\u0633\u0645 \u06a9\u06cc \u062f\u0631\u062e\u0648\u0627\u0633\u062a \u0645\u06cc\u06ba \u0627\u0646\u0633\u0627\u0646\u06cc \u0645\u062f\u0627\u062e\u0644\u062a \u06a9\u06cc \u0636\u0631\u0648\u0631\u062a \u06c1\u06d2\u06d4<\/p>\n<p>\u062f\u0631\u062e\u0648\u0627\u0633\u062a\u06cc\u06ba \u0627\u0633 \u0641\u06cc\u0635\u0644\u06d2 \u06a9\u0648 \u0648\u0627\u0636\u062d \u06a9\u0631 \u0633\u06a9\u062a\u06cc \u06c1\u06cc\u06ba\u06d4<\/p>\n<pre><code class=\"language-js\">if (shouldEscalate(conversation)) {\n  return transferToHuman({\n    callerId,\n    reason,\n    conversationContext\n  });\n}\n<\/code><\/pre>\n<p>\u0627\u06c1\u0645 \u062d\u0635\u06c1 \u06cc\u06c1 \u06c1\u06d2 \u06a9\u06c1 \u0679\u0631\u0627\u0646\u0633\u0645\u06cc\u0634\u0646 \u06a9\u06d2 \u062f\u0648\u0631\u0627\u0646 \u06a9\u06cc\u0627 \u06c1\u0648\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u0627\u06cc\u06a9 \u0645\u0641\u06cc\u062f \u06c1\u06cc\u0646\u0688 \u0622\u0641 \u06a9\u0648 \u0645\u0644\u0627\u0632\u0645\u06cc\u0646 \u06a9\u0648 \u0634\u0631\u0648\u0639 \u0633\u06d2 \u0634\u0631\u0648\u0639 \u06a9\u0631\u0646\u06d2 \u067e\u0631 \u0645\u062c\u0628\u0648\u0631 \u06a9\u0631\u0646\u06d2 \u06a9\u06d2 \u0628\u062c\u0627\u0626\u06d2 \u0633\u06cc\u0627\u0642 \u0648 \u0633\u0628\u0627\u0642 \u0633\u06d2 \u0622\u06af\u0627\u06c1 \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u0626\u06d2\u06d4<\/p>\n<p>\u0627\u06cc\u06a9 \u0627\u0646\u0633\u0627\u0646\u06cc \u0627\u06cc\u062c\u0646\u0679 \u062d\u0627\u0635\u0644 \u06a9\u0631 \u0633\u06a9\u062a\u0627 \u06c1\u06d2:<\/p>\n<pre><code class=\"language-json\">{\n  \"caller\": {\n    \"name\": \"Jane Smith\",\n    \"phone\": \"+1-555-0100\"\n  },\n  \"reason\": \"Complex billing question\",\n  \"summary\": \"Caller needs help resolving an invoice discrepancy.\",\n  \"actionsCompleted\": [\n    \"Customer identity verified\"\n  ]\n}\n<\/code><\/pre>\n<p>\u062f\u0631\u0633\u062a \u06c1\u06cc\u0646\u0688 \u0622\u0641 \u0688\u06cc\u0679\u0627 \u0633\u0633\u0679\u0645 \u06a9\u06d2 \u0644\u062d\u0627\u0638 \u0633\u06d2 \u0645\u062e\u062a\u0644\u0641 \u06c1\u0648\u062a\u0627 \u06c1\u06d2\u06d4<\/p>\n<p>\u0679\u06cc\u0644\u06cc \u0641\u0648\u0646\u06cc \u067e\u0644\u06cc\u0679 \u0641\u0627\u0631\u0645\u0632 \u0648\u0627\u0626\u0633 APIs \u06a9\u06d2 \u0630\u0631\u06cc\u0639\u06d2 \u06a9\u0627\u0644 \u0679\u0631\u0627\u0646\u0633\u0641\u0631 \u0627\u0648\u0631 \u06a9\u0627\u0644 \u0628\u06cc\u06a9 \u06a9\u0648 \u0628\u06be\u06cc \u0633\u067e\u0648\u0631\u0679 \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4 \u0645\u062b\u0627\u0644 \u06a9\u06d2 \u0637\u0648\u0631 \u067e\u0631\u060c Twilio \u06a9\u06cc \u0622\u0648\u0627\u0632 \u06a9\u06cc \u062f\u0633\u062a\u0627\u0648\u06cc\u0632\u0627\u062a \u0645\u06cc\u06ba\u060c \u06a9\u0627\u0644 \u0631\u0648\u0679\u0646\u06af \u0627\u0648\u0631 <code><dial\/><\/code> \u06cc\u06c1 \u0627\u06cc\u06a9 \u06a9\u0627\u0644 \u06a9\u0648 \u062f\u0648\u0633\u0631\u06cc \u0645\u0646\u0632\u0644 \u067e\u0631 \u0645\u0646\u062a\u0642\u0644 \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u0641\u0646\u06a9\u0634\u0646 \u06c1\u06d2\u06d4<\/p>\n<h2 id=\"heading-what-happens-after-the-call\">\u06a9\u0627\u0644 \u06a9\u06d2 \u0628\u0639\u062f \u06a9\u06cc\u0627 \u06c1\u0648\u062a\u0627 \u06c1\u06d2\u061f<\/h2>\n<p>\u0636\u0631\u0648\u0631\u06cc \u0646\u06c1\u06cc\u06ba \u06a9\u06c1 \u06a9\u0627\u0644 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u06d2 \u06a9\u06d2 \u06c1\u06cc\u0646\u06af \u0627\u067e \u06c1\u0648\u0646\u06d2 \u067e\u0631 \u0628\u0627\u062a \u0686\u06cc\u062a \u062e\u062a\u0645 \u06c1\u0648\u06d4<\/p>\n<p>\u0622\u067e \u06a9\u06d2 \u0633\u0633\u0679\u0645 \u0627\u0648\u0631 \u0627\u0633 \u06a9\u06cc \u06a9\u0646\u0641\u06cc\u06af\u0631\u06cc\u0634\u0646 \u067e\u0631 \u0645\u0646\u062d\u0635\u0631 \u06c1\u06d2\u060c \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646\u0632 \u062a\u0627\u0631\u06cc\u062e \u0627\u0648\u0631 \u062f\u06cc\u06af\u0631 \u06a9\u0627\u0644 \u0688\u06cc\u0679\u0627 \u06a9\u0648 \u0628\u0631\u0642\u0631\u0627\u0631 \u0631\u06a9\u06be \u0633\u06a9\u062a\u06cc \u06c1\u06cc\u06ba\u06d4<\/p>\n<p>\u0627\u06cc\u06a9 \u0622\u0633\u0627\u0646 \u06a9\u0627\u0644 \u0644\u0627\u06af \u0627\u0633 \u0637\u0631\u062d \u0646\u0638\u0631 \u0622\u0626\u06d2 \u06af\u0627:<\/p>\n<pre><code class=\"language-json\">{\n  \"callId\": \"call_123\",\n  \"duration\": 342,\n  \"customerId\": \"customer_456\",\n  \"intent\": \"book_appointment\",\n  \"appointmentId\": \"appointment_789\",\n  \"leadCaptured\": true,\n  \"escalated\": false\n}\n<\/code><\/pre>\n<p>\u0631\u06cc\u06a9\u0627\u0631\u0688\u0632 \u062a\u0641\u0635\u06cc\u0644\u06cc \u0628\u0627\u062a \u0686\u06cc\u062a \u0641\u0631\u0627\u06c1\u0645 \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba\u060c \u062c\u0628\u06a9\u06c1 \u0633\u0627\u062e\u062a\u06cc \u0641\u06cc\u0644\u0688\u0632 \u0627\u06cc\u0633\u06cc \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u0631\u0627\u06c1\u0645 \u06a9\u0631\u062a\u06cc \u06c1\u06cc\u06ba \u062c\u0633 \u0633\u06d2 \u0646\u06cc\u0686\u06d2 \u06a9\u06cc \u062f\u06be\u0627\u0631\u06d2 \u0648\u0627\u0644\u06cc \u0627\u06cc\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646\u0632 \u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u06a9\u0631 \u0633\u06a9\u062a\u06cc \u06c1\u06cc\u06ba\u06d4<\/p>\n<p>\u0627\u0633 \u0644\u06cc\u06d2 \u0627\u06cc\u06a9 \u06a9\u0627\u0644 \u06a9\u0626\u06cc \u06a9\u0627\u0631\u0648\u0628\u0627\u0631\u06cc \u0627\u0639\u0645\u0627\u0644 \u06a9\u0648 \u0645\u062a\u062d\u0631\u06a9 \u06a9\u0631 \u0633\u06a9\u062a\u06cc \u06c1\u06d2\u06d4<\/p>\n<ul>\n<li>\n<p>\u0633\u06cc\u0644\u0632 \u06a9\u0627\u0644\u0632 \u06a9\u06d2 \u0630\u0631\u06cc\u0639\u06d2 \u0644\u06cc\u0688\u0632 \u062a\u06cc\u0627\u0631 \u06a9\u06cc \u062c\u0627 \u0633\u06a9\u062a\u06cc \u06c1\u06cc\u06ba\u06d4<\/p>\n<\/li>\n<li>\n<p>\u0622\u067e \u0627\u067e\u0648\u0627\u0626\u0646\u0679\u0645\u0646\u0679 \u06a9\u0627\u0644\u0632 \u06a9\u06d2 \u0633\u0627\u062a\u06be \u0627\u067e\u0646\u06d2 \u06a9\u06cc\u0644\u0646\u0688\u0631 \u06a9\u0648 \u0627\u067e 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