Dialysis patient, 59, was rejected from SevenHills, Cooper and KEM before finally being admitted to Nair Hospitalwhere he also had to wait 7 hours

A 59-year-old Covid-positive woman had to wait 16 hours and visit four different hospitals before being admitted to a hospital on Thursday. Gayatri Chitlangia, who requires dialysis, and her son had to visit four civic hospitals before she was finally able to get a bed at BYL Nair Hospital on Thursday.

Gayatri, who suffers from kidney failure, requires dialysis three times a week. On Thursday, when he arrived at the Kandivali Hitwardhak Mandal dialysis center at 10 a.m., he was told that he had tested positive for Covid-19 and was no longer able to receive dialysis there. Her son Anchit, 35, told the Mumbai Mirror: "The last time he received his dialysis was April 18. On April 21, he was told that his dialysis could not be done because the results of his Covid test- 19 were waiting. On Thursday, April 23, I desperately needed dialysis since I hadn't urinated in days. "

According to Anchit, there was no ambulance to take his mother to the hospital, so he hired an automatic rickshaw to the Seven Hills hospital in Marol while riding his motorcycle. At Seven Hills Hospital, he was told to visit the R N Cooper Hospital in Juhu. "The security guard at Seven Hills did not allow us to enter beyond the checkpoint. Why is there no adequate information for patients like us who have no idea where to go?" Anchit asked. From there, they reached Cooper by the same rickshaw car. Meanwhile, he also tweeted to the Mumbai police for help. At Cooper, they were told that there were no dialysis facilities available at Cooper. "I asked them to provide an ambulance to go to the KEM hospital. They asked me to wait. After waiting five hours, we were told that an ambulance was not available, as it was intended only for critically ill patients and my mother was asymptomatic." "

Anchit then booked a Wave to arrive at the KEM Hospital in Parel. At KEM, they were told to return home and to be informed whenever a bed was available for the Covid-19 patient on dialysis. "But how could I come back with a positive crown patient? Would my society take us back? Also where would we be on dialysis? So I decided to go to BYL Nair hospital in Central mumbai in an Uber. "

In all this time, Anchit and his mother could only have a little tea to support themselves. "My mother was exhausted and we were anxious and desperate. My wife was also making calls and contacted a social worker, Deepak Singh. After arriving at the Nair hospital at 7pm, I called him because they also refused to admit to my mother, citing that there are no beds available for covid positive dialysis patients. "

Anchit clicked on photos and videos of his mother, which Singh posted on social media. Singh also made many calls, but nothing seemed to work. Finally, at 2 in the morning, she was finally admitted. "The whole experience of getting my mother admitted to a BMC hospital was nothing but a nightmare. There must be a system," Anchit said.

Deepak demanded that the BMC provide better information on where patients with a positive crown should go, especially those requiring dialysis. "The automatic rickshaw driver, the Uber and Ola drivers were also exposed to the infection despite the patient wearing a mask. This spread can be prevented if the patients are well informed and ambulances are available," Singh said.

Anchit works in the private sector and says he needs to spend more than Rs 20,000 a month on his mother's treatment. You cannot afford to admit her to a private hospital.

Vaibhav Majgaonkar, coordinator of the KHM dialysis center, said there are 78 dialysis patients at the center and, according to the new guidelines, all were evaluated, of which two tested positive. "We advised them to go to a BMC hospital and see a nephrologist since we can no longer offer services to these patients," said Majgaonkar.

When asked about the case, Suresh Kakani, the additional municipal commissioner, said he did not have exact information on this particular case, but said the delay could have been caused because the hospital beds were full. "But all patients need to know that we have created a 1916 corona helpline where any patient can call and seek information before coming directly to hospitals. This applies to general patients, dialysis patients, and others. A call to the Helpline can avoid delays and patients can be directed where beds and facilities are available. "

Dr. Dean Pinakin Gujjar of Cooper Hospital said that his hospital does not have dialysis facilities. Dr Ramesh Bharmal, director of the main civic hospitals did not respond to questions from the Mumbai Mirror.

Covid + Dialysis Hospitals

· Kasturba


· Nanavati

· Saifee

· Seven hills



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